Collaboration

How Video Conferencing Delivers Education and Mental Health Care to the Arctic

The territory of Nunavut, Canada is incredibly cold and remote. It’s roughly a four-hour plane ride north of Toronto, with

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Made in Canada: How we are making the Cisco Business Edition 6000 easier for partners

By all accounts, the Cisco Business Edition 6000 is an incredible product.  Able to handle 1,000 users, 100 contact centre

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Interaction Technology: Neutralizing the barriers of time, location and staffing levels

As part of my continuing series on the 24-hour bank this post builds on the question of how banks could

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Collaboration hosted by Cisco: A Q&A with Frédéric Doyle

Recently, my Cisco colleague Frédéric Doyle sat down with expertIP to discuss Cisco’s Hosted Collaboration Solution (HCS) and Allstream’s UCaaS

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My first 100 Days as Channel Chief

After 14 years at Cisco, I am very pleased after my first 100 days as Canadian Channel Chief to share

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Why should you care about high tech careers: A day with Girls Incorporated

The motto of Girls Incorporated of Durham is “Inspiring all girls to be smart, strong and bold…” The theme of their Re-thinc Girls conference this year

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Customer Success from Coast to Coast

Part of Cisco’s philosophy is that we help change the way people live, work, play and learn by fostering technological

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How a transformational pilot changed how healthcare is delivered in remote British Columbia

As we in British Columbia (BC) celebrated the official transfer and ‘birth’ of the First Nations Health Authority (FNHA) on

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Collaboration technology and sunshine, any questions?

It’s not hard to convince anyone to visit beautiful Boca Raton, Florida and I couldn’t think of a better excuse

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Four questions every Small Business owner must ask when considering collaboration technology

They say communication is the key to success in a relationship, and that rule certainly applies to the relationship between

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How Pervasive Video Solutions Can Empower Canadian Enterprises

Over the last five years, we’ve seen how the development of video-enabled software has transformed the way we communicate with

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Why every community in Canada needs one of these. Meet REGS

This month Cisco innovations and solutions will be on display at GTEC 2013, the largest national Canadian public sector conference

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How cool is this? Connecting students to researchers via video from the classroom

Inspiring our Canadian youth to get excited about science, technology, engineering and math (STEM) is critical to all of us.

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CareConnectHere: Helping transform healthcare delivery in Canada

Imagine mobile healthcare services being delivered to your place of work, even though you work in a rural or remote

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Nurses, technology, and the changing face of healthcare

Recently, I had the honour of speaking at the Saskatchewan Registered Nurses Association’s annual general conference – what a thrill!

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Customer Experience – The new competitive frontier for retail banks in an Omni-channel world

A consistent, superior customer experience is a key element for every bank as they define and implement Omni-channel delivery strategies.

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Imagine the Possibilities and Realize the benefits of Organization Innovation in Financial Services

This is the first in a series of blogs where I will discuss the capabilities that are driving innovation in

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Making it easier for partners to do business with Cisco in the mid-market

By Donna Cooney, Director, Partner Development, Collaboration, Cisco Canada Recently we introduced several collaboration products, programs and incentives aimed at helping

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TelePresence for SMBs: It isn’t just for the big guys anymore

Last week I spoke with Gary Isaacs on this blog about how my customers in the mid-sized business sector are

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Considering interoperability: Why SIP could be the next big thing in 2013, Part 2

In part one of this blog I shared my technology prediction for 2013, that the use of SIP URIs to

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