Articles
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Inclusion and Diversity
Pushing the conversation forward: how Pride at Work Canada uses Cisco technology in their mission to create inclusive workplaces
Cisco Canada is a proud partner of Pride at Work Canada, a not-for-profit organization that empowers employers to build workplaces that celebrate all employees, regardless of gender expression, gender…
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Life at Cisco
A working parent’s secret weapons: workplace culture & collaboration solutions
Three weeks ago, I did something millions of parents do every day: I went to work. For everyone else, it was a Monday. For me, it was my first day…
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Collaboration
Top Three Contact Center trends for 2018
Ready to take your customer care to the next level? Check out these top trends for contact centers in 2018.
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Collaboration
Cisco can help make the holidays the most wonderful time of year again
The holiday season is supposed to be a time of love, peace, and happiness, when friends and family have time to celebrate and enjoy each other’s company. And you might…
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Collaboration
Keep your store associates happy this holiday season with Cisco’s Retail Solutions
“It was the best of times, it was the worst of times.” Charles Dickens may have been writing about the French Revolution, but he could just as easily have been…
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Collaboration
What is “Customer Experience” and why does it matter to your business?
I was at an event recently where one of the presenters shared his disappointing experience with a major Canadian retailer. He was the “Secret Santa” for his new daughter-in-law and…
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Corporate Social Responsibility
Stories of Connected North – Michelle Williams: Inspiring a New Generation
Michelle Williams is a Virtual Systems Engineer (VSE) and has been with Cisco for 2 years. She started in the Cisco Sales Associate Program (CSAP) before moving into the VSE…
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Collaboration
Cisco Spark Flex Plan: How to grow your business while protecting your investments
Being locked into a contract after you outgrow it can feel like being trapped in a technological prison; and, unless you decide to abandon civilization and live off the grid,…
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Corporate Social Responsibility
Giving Back and Sharing: Chef David Wolfman
This post is part of a series highlighting the Stories of Connected North, a transformative program bringing education and mental wellness resources to remote communities. Chef David Wolfman…
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Corporate Social Responsibility
Stories of Connected North – Waukomaun Pawis: Building Relationships
This post is part of a series highlighting the Stories of Connected North, a transformative program bringing education and mental wellness reources to remote communities. Waukomaun Pawis is a member…
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Collaboration
Give your employees the tools for success
Buzzwords and phrases abound when researching the term “employee success”. Improve employee engagement and improve your company’s success. Create the style of workplace and culture that will attract and retain
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Collaboration
Laying the Foundation for Collaboration Success
There are so many things to consider when choosing a collaboration solution: what are your business challenges and how will this solve them? What can your business afford (cost, CapEx…
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Corporate Social Responsibility
Connecting Canada through Digital Technology
As every schoolchild learns, Canada is a large country with the majority of its population concentrated in the south. It is this geographic divide that Connected North seeks to bridge….
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Collaboration
Are meetings getting your employees down?
We’ve all been there – those days where your calendar is full of meetings and you know you aren’t going to get any actual work done. Or being stuck in
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Corporate Social Responsibility
Connecting Students to Canadian History
On Thursday April 6th, 10,000 students across Canada were connected from coast to coast to coast, in a live, online event to honour the 100th anniversary of the Battle of
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Collaboration
Save the Polar Bears. Work from Home.
Earth Day is just around the corner and with it comes one of the go-to questions of our time: what are you doing to help combat climate change in your
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Financial Services
Remote Expert: The Basics
Cisco’s Virtual Expert Solution is underpinned by its trusted, reliable, and proven products to create a seamless customer, reporting, and management experience. We make it easy to design the Virtual
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Collaboration
Sometimes breaking up is easy to do…..
We’ve all been there. Sticking with someone, some thing, some job because it’s familiar. It’s who you’ve been with for ages, what you’ve always used, what you’ve always done. You
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Collaboration
Flexible Working Arrangements highlighted in Budget 2017
On March 22nd, the Canadian Government released their 2017 Budget, full of commitments and policies. A proposed amendment to the Canada Labour Code gives all federally regulated employees the right
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Collaboration
Don’t let March Break divide your Office
Cisco Spark is not just for those on the go – the recently launched Cisco Spark Board is an on- premise device that combines wireless presentation, digital white boarding and
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