Niki Chaplin
Articles
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RetailYou only have one chance to make a first impression
In retail, we’re plagued by constant first day training. It’s just part of the industry: high turnover means tons of hiring. And we all know how essential training is to
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Financial ServicesDigital Transformation and Financial Services: A golden opportunity
The way we do business changes every day. The way we reach our customers is constantly evolving. As anyone in financial services can tell you, it can feel like a
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RetailRetail Innovations: Putting tech to work for your business
According to The Retail Prophet (aka. Doug Stephens), we’re at an interesting intersection in retail. Technology is evolving, we’ve got unique access and data, and we have more choice than
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Financial ServicesThe Innovation Centre Presents: Digital Transformation for Financial Services
The Financial Services industry is undergoing huge changes – from regulations to technological innovations, the way you do business is evolving. It can be hard to keep up.
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Financial ServicesGo Big Data or Go Home
Let’s face it, you can’t turn a corner without bumping into someone spouting the virtues of big data. It’s important – essential even – to improving business outcomes and operations.
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RetailBetter Together: How Pickle Barrel increased brand loyalty with a little help from Cisco
We all know that teamwork is the key to success, so what happens when Cisco Meraki is teamed up with partner player Turnstyle?
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Financial ServicesWhat the startups know, that we could all learn from
If you’ve been paying any attention at all lately, you’ve probably noticed that the number of Fintech startups is multiplying like bunnies.
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Retail5 Ways to Improve Employee Experience with Collaboration
“Collaboration” is today’s hottest business buzzword. From the C-suite to front-line sales, we’re all talking about how we can get better results through better collaboration. And why not? As the
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RetailTop 10 ways to create better customer experiences
Customers are demanding more, the competition is growing, and then there’s the whole dwindling attention span issue. Try as you might to capture your customers’ hearts and dollars, it’s getting
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