How Cisco Technology Can Help Create Great Customer Service Experiences Online
Whether you are aware of it or not, consumers today increasingly interact with their family and friends through digital platforms such as social networks, instant message applications and streaming videoRead More
The Reason Your Business Needs Video Technology
Recently I read a fantastic article titled “Let People See Your Face!” Although the message of the piece was to encourage coworkers and managers to pick up the phone orRead More
What Every Business Needs to Know, Now, About the Future of Work
Previously I’ve written about how the way we work is changing. Specifically, I said that work is more interconnected than ever before. And it’s true. Think about all the waysRead More
A Mothers Perspective on Work Life Balance.
Last night my 9-year old son was working on his homework and asked to interview me. He said “what commitments do I have?” I replied, “family, my health and work.”Read More
Our workspace is changing! Are you as collaborative as you could be?
When I was a sales executive ‘way back in the day’, I recall an opportunity where a successful sales deal originated by the demands of one my IT customer’s HRRead More