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Personalization, one meal at a time

- April 17, 2017 9:15 am

For Elia Herrera, executive chef of the popular Toronto restaurant Los Colibris, opening her restaurant was a labour of love.

“The inspiration was my grandmother, she taught me how to cook Mexican cuisine,” said Herrera. “The fact that I have the opportunity to bring memories and experiences from my childhood, it means a lot to me.”

The dining experience at Los Colibris is a reflection of Herrera’s focus on family. Each guest has a personal experience they will remember long after their meal is complete (and their photo is uploaded to Instagram).

For growing businesses like Los Colibris, extending these experiences beyond a customer’s on-site interaction can be a challenge. In an increasingly digital world, how do they stand out and build customer loyalty?

Cue technology.

In this video, Herrera learns how a combination of Cisco CMX and Turnstyle solutions can help Los Colibris increase customer loyalty and return diners.

Learn how our retail solutions can help your business grow, watch more business transformation videos and stay tuned for more digital transformation stories.

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