Cisco UK & Ireland Blog

Helen Douglas

Director Communications & Apprenticeships
Cisco Customer Experience (EMEAR)

Helen Douglas leads Cisco’s Customer Experience (CX) EMEAR communications organisation, who are responsible for telling and amplifying the Cisco CX story to make it relevant, relatable and inspiring to the EMEAR employees, partners, customers and influencers.

Helen is an advocate for diversity and equality in the workplace and is the guardian of the Cisco UKI apprenticeship programme. She is a STEaM ambassador and industry sponsor at various schools in Greater Manchester.

Helen’s mission is to attract, develop and offer best-in-industry career opportunities to diverse groups of young people for their benefit and that of our society and industry too.

It’s her dream to be a part of enabling a generation of outstanding citizens to make a difference to the world.