Collaboration
- Collaboration
Software Licensing Made Simple
Refreshing… Well for me it certainly has been. For years I’ve positioned Cisco’s networking technologies and solutions, our breadth of portfolio has empowered us to deliver against customers’ requirements, but
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- Collaboration
PODCAST: Smart and Connected Workspaces, Part 1
In this, the first of the Cisco UK & Ireland podcasts hosted by me, Justin Woolen, we open with a look at smart and connected workspaces. This podcast is made for
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- Collaboration
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Clever Wireless made EASY
Wireless has become a critical business asset for small to medium sized businesses, whether you plan to use wireless to take customer payments using mobile POS terminals or enhance your
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- Collaboration
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Heading towards the nirvana of the ‘connected workplace’
Picture this. It’s Monday morning and you’ve got an important meeting with a customer. Unfortunately, your train into work is delayed and as you run sweating into your office you…
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- Collaboration
Work: It’s not where you go; it’s what you do
BT and Cisco are proud joint sponsors of the TW3 awards. I was recently asked to be a judge at the TW3 awards, which is a nifty acronym for The
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- Collaboration
Analytics – What Next?
Analytics generates a return on investment when it helps you to persuade customers to buy more or stay longer. There is little point in analytics knowing that a customer is…
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- Collaboration
The best of both worlds – Cisco Spark Hybrid Services
The big announcement at Collaboration Summit in December 2015 was about Cisco reinventing the collaboration experience with Spark. In the past there have been separate tools for messaging, meeting and
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- Collaboration
Seriously! Not another analytics play?
For many people, a series of false starts led to scepticism regarding the role of analytics in Customers Experience. The principles were sound, but in practice it seemed too hard…
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- Collaboration
Our partnership with the National Theatre is awesome. Here’s why…
One of the reasons I really love technology is its ability to totally change people’s lives. I caught up with Melanie Whitehead at the National Theatre this week to learn
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- Collaboration
Making Analytics a little more……..engaging
Last month I attended @EngageCustomer #CustomerEngagement Summit, where over 700 CX professionals gathered to share views on how artificial intelligence, the internet of everything, robotics and automation will change the…
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