Service Provider
- Data Center
If NCS1004 is a Beast, then what is NCS1010 ?
Ever since the release of NCS1004 in 2018 which delivers multi-haul coherent DWDM transponders, it has been in the news for all the good reasons. It’s been winning all…
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- Digital Transformation
Cisco LaunchPad and startups – growing leaps and bounds
Cisco LaunchPad has always treated its startups like its children and with a wide range of expertise across the globe right around its fingertips, Cisco LaunchPad has become an exclusive,…
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- Digital Transformation
Alternate consumption models and the emergence of cloud
As enterprises are focusing more on their core business processes, IT is becoming critical to create ‘digital enterprises’. Beyond cost savings, organizations need to solve a wider range of customer…
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- Digital Transformation
Empower Customer Service Agents with AI
Many recent studies have shown that Customer Experience is now the key for business growth as people are ready to pay more for better customer service. In order to drive…
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- Service Provider
A connected customer experience: human touch is still key!
Recently I was at a CXO round table on customer experience management, and shared the stage with industry leaders across BFSI, telecom and offshoring verticals. It came as no surprise…
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- Service Provider
Enabling the transformation to Digital Service Provider
The push for transformation stems from changing consumer expectations The launch of the Indian Government’s Digital India initiative signaled an acknowledgement of the changing wants and desires of the new-age…
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- Service Provider
‘Virtualization’ for Indian Cable TV industry – The Next Big Leap!
As cable operators (aka multi-system operators or MSOs) across the country upgrade and revamp their infrastructure, Cisco has been helping them with the Digitization and IPfication efforts. In a…
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- Service Provider
Key to Building a Smart City: Part I – Safety and Security
Cisco has teamed with AGT International, a global leader in city solutions, to offer the first Smart+Connected Safety and Security solution.
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- Service Provider
OTT in India – The time is NOW!
Much has been written about how the advent of the internet and the explosion of consumer devices with bigger screens was going to change TV viewing forever. We have speculated,…
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- Service Provider
Cisco India and SAARC SP Leadership Summit 2016
The countdown to the Cisco India and SAARC SP Leadership Summit 2016 has begun! The three-day event, set in the beautiful locales of Mauritius, is the ideal platform to kick-start…
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