#CiscoTech

Seriously! Not another analytics play?

For many people, a series of false starts led to scepticism regarding the role of analytics in Customers Experience. The

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Making Analytics a little more……..engaging

Last month I attended @EngageCustomer #CustomerEngagement Summit, where over 700 CX professionals gathered to share views on how artificial intelligence,

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Reinventing the workplace for the 21st century

Before the Internet, business was simpler and more compartmentalised. Manufacturing companies made things, retailers sold them and so on. But

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I want it now…infrastructure templates !

This is the final in my three part post; the first discussed how our expectations of how we consume things

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VIRL to the rescue! – Built by engineers for engineers

As the old saying goes, if I had a penny for every time I have heard a network engineer yearn

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I want it Now..!

It’s nice to write a blog that will be seen by more than the handful who usually read my personal

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Intercloud: A world of many Clouds

In today’s world of consumerism we expect to be in control. We insist on choice, flexibility and freedom.  Whether it

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Why not OpenStack?

As I was wondering what subjects to cover in my blog, two areas sprung to mind; OpenStack or OpenStack, so

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Converged Infrastructure or Hyper-Converged Infrastructure?

Converged Infrastructure  Customers have typically looked at Converged Infrastructure systems to provide integrated hardware platforms that will minimise risk and

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Cisco UCS Director – Beyond a simple tool

In the last post, we looked at what UCS Director is and how it can be used to automate common

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