In today’s rapidly evolving and connected world, technology is playing a crucial role in bridging gaps across all industries, and healthcare is no exception. For patients in remote areas, access to medical services can be a challenge. However, we are increasingly experiencing the ways in which innovative technology is transforming the way healthcare professionals deliver care and how they can ensure that even the most remote individuals can receive the attention they need at speed and without the barrier of sea or land.
A Unique Practice in Remote Healthcare
Dr. Noreen Lineen-Curtis is one such dedicated healthcare professional that is embracing the possibilities and innovations firsthand. With over 25 years of experience, Dr. Lineen-Curtis doesn’t practice in a bustling city medical practice, instead her work as a GP sees her delivering healthcare to just over 140 residents spanning across three offshore Irish islands – Clare Island, Inishbiggle and Achill Beg (home to just one resident). Based on the mainland at her practice, Dr. Lineen-Curtis makes the journey by boat once a week to Clare Island, where there is a team of three practice nurses, and to Inishbiggle once a month when weather conditions permit.
The Challenges of Remote Healthcare
Caring for such a diverse and isolated communities presents its own unique challenges, particularly when diagnosing and treating patients without the possibility of in-person consultations. For many years, Dr. Lineen-Curtis has predominantly relied on phone calls, text messages and emails to communicate with her team of nurses and patients on the islands. However, while these methods have advanced over the years, they often lacked the immediacy and clarity needed for effective diagnosis and treatment. “When you can’t see a patient face-to-face, it’s often difficult to know for sure what’s going on. Some patients might downplay symptoms or not provide the full picture when you are not communicating face to face,” she explains.
Also, in emergencies, delayed or unclear communication could mean the difference between timely intervention and severe health complications.
Embracing Technology and Innovation
The introduction of new technology over more recent years has changed the ways in which Dr. Lineen-Curtis has been able to engage with and care for her patients when she is on the mainland. Secure platforms have allowed for the sharing of photographs and medical data, providing an increased level of visual assessment. This year has marked an even greater step forward for her and her team with the implementation of the Cisco Desk Mini to the practice and its ability to deliver real-time video consultations and communications proving a game-changer.
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