Marcelo Moreira

Senior Manager with many years of experience in pre-sales for IT and Telecommunications working in different market segments like service providers, oil & gas, energy, mining, financial services and public sector, leading teams of systems engineers and technical architects. More than ten years of experience covering Latin America, working in virtual organizations and cross-collaborative projects across the region.

Articles

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  Colaboración

  El Futuro del Customer Experience Comienza Ahora

  6 min read

  Marcelo Moreira - 28 April 2021 - 0 comentarios

  Resolver el problema de un cliente es fundamentalmente una tarea de colaboración interna y externa. Con Webex Contact Center, los agentes pueden aprovechar el soporte de expertos.

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