Je vous propose ce matin ce white-paper publié durant l’été par “Forrester Research, Inc” qui étudie l’impact des communications unifiées sur la productivité des utilisateurs utilisant les outils ces outils.
Bonne lecture.
Quelques conclusions si dessous…
- Unifi ed Communications Can Reduce Process Cycle Time
UC deployments mean that employees can quickly locate the right resource to get
to a decision faster. For example, implementing a UC solution for a sales team at an
IT consultancy reduced the time it took to produce complex RFP responses by 20%,
which helped the…
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