Marcelo Moreira

Senior Manager with many years of experience in pre-sales for IT and Telecommunications working in different market segments like service providers, oil & gas, energy, mining, financial services and public sector, leading teams of systems engineers and technical architects. More than ten years of experience covering Latin America, working in virtual organizations and cross-collaborative projects across the region.

Artigos

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  Colaboração

  O Futuro da Experiência do Cliente Começa Agora

  6 min read

  Marcelo Moreira - 28/04/2021 - 0 Comentários

  Resolver o problema de um cliente é fundamentalmente uma tarefa colaborativa interna e externa. Com o Webex Contact Center, os agentes podem aproveitar o suporte especializado.

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