Cisco Sales Associate Program (CSAP) – FAQ
The Cisco Sales Associate Program (CSAP) is in full swing, and I thought I could address some of the questions we have been receiving over our Cisco Canada Facebook, LinkedIn and Twitter accounts. I also asked recent CSAP graduates Nalini Raman-Wilms, Associate Sales Representative, and Ronn Aggarwal, Associate Systems Engineer, to chime in and tell me some of the questions that they had when applying to the program.
Q – Ronn Aggarwal: What is expected of me throughout the interview process and program?
A – Tania Dunn: There are three rounds of interviews:
1. 30 minute one-on-one interview
2. Video resume round where you are asked to answer a question relating to Cisco on video in two minutes
3. Assessment Center. The assessment center is the final round and includes; a technical quiz, an interview, a presentation and a role-play. All materials for preparation are sent about two weeks prior to the assessment center.
For the program, we are looking for determination to succeed, certification study, focus, flexibility and for associates to seek and learn from feedback.
Q – Ronn Aggarwal: What is the role of an Associate System Engineers (ASE)?
A – Tania Dunn: ASEs are presales consulting engineers who use their technical expertise to translate customer requirements into integrated solutions.
Q – Nalini Raman-Wilms: As an Associate Sales Representative (ASR), what are some of the possible career paths, what roles do some of the previous ASR’s have today?
A – Tania Dunn: After successfully completing the CSAP program, associates have the ability to apply for open positions in the field. Account managers will either move towards field sales or channels roles.
Field sales progression can look like the following:
- ASR – VAM (Virtual Account Manager)
- MM TAM (Mid-Market Territory AM)
- Comm AM (Commercial AM)
- AM I/II/III (Multiplie levels of AM in every role)
- Enterprise MAM (Major AM)
- GAM (Global AM)
- Client Exec – RM (Regional Manager)
Channel (Partner facing) progression can look like the following:
- ASR – VAM – VPAM (Virtual Partner AM)
- Emerging CAM (Channel AM for engineering partners)
- SP CAM (Can be part of a service provider team)
- CAM (managing you own partner/s)
Q – Ronn Aggarwal: In the course of the program, do I need to complete any certifications?
A – Tania Dunn: Yes, there are a number of certifications that need to be completed as part of the program. The ASE’s will be asked to acquire their CCNA and CCNP. The ASR’s will also be asked to acquire some of the sales specialist certifications (Cisco Sales Expert, Advanced Collaboration Architecture Sales Specialist…)
The CSAP program offers the best training and support early in your career! It is a great program, and one that I highly recommend for recent graduates. Look out for more blogs in the near future regarding commonly asked CSAP questions.
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